In 2022, I interned with the UNCW Academic Advising Council to redesign their asynchronous training course for academic advisors. After a deep discovery process with SMEs, advising leaders, and advisors, my redesign closed gaps in instruction based on a task analysis, incorporated assessments, and aligned existing (and new) content with instructional design best practices, multimedia principles, and accessibility standards. The new LMS-based course prioritized functionality, ease of use and evergreen content for the client, and self-directed learning. I created a style and maintenance guide, led a pilot as formative assessment, and developed pre- and post-course surveys to help the AAC make decisions about future iterations.

The completion of the training represents the fulfillment of the goal to offer formal training as an option for 100% of advisors at UNCW, with more than 100 users already enrolled in the course and potential for dozens more to utilize the training.

Responsibilities:

• Interviewed stakeholders and SMEs across campus, units, and hierarchies
• Created project plan and timeline for design, development, implementation
• Delivered full front-end analysis with multi-pronged recommendations for course updates and expansion
• Evaluated existing course content and organization
• Enhanced existing content by applying multimedia principles and meeting WCAG/accessibility guidelines
• Created additional and supplemental content in text, video, and infographic format
• Wrote learning objectives and aligned them with task analysis, content, and assessment items
• Recruited and ran learner pilot for formative evaluation and user testing
• Created style and maintenance guide for longevity
• Developed evaluation instruments

Project plan and writeup:

Kroushl Course Redevelopment - Work Sample.pdf

Live course:

The AAC Training Course is viewable on Canvas.